Yes, we always offer free consultations to ensure you get the right treatment for your needs. During the consultation, you have the chance to ask all your questions, receive a personalized treatment plan, and be assigned a specialist who will be with you from start to finish if you choose to proceed. You are not obligated to anything, and there is no obligation to purchase. This is perfect for those who are unsure about which treatment method or brand is best for you, or if you have skin concerns that you want to improve or eliminate.

You can easily book a consultation via our online booking system. There you can choose the time, location and specialist that suits you best.

The easiest way to cancel is to use the cancellation code that you received in your booking confirmation via email and SMS. Visit the cancellation page at www.bokadirekt.se/cancel and follow the instructions. Please note that if you do not cancel your consultation in time or do not show up for your booked appointment, we will charge a “no-show” fee of SEK 500.

During the consultation, we will analyze your skin and identify any problems or symptoms. We will also photograph your skin or the problem at hand, to the extent possible, in order to later compare with the results after a course of treatment. We will then recommend a tailored solution for your needs, including the appropriate treatment method, number of treatments and intervals, to help you achieve your goals with your skin or appearance.

Yes, we offer consultations both by phone and online video calls. If you prefer not to speak to someone in person, you can also fill out our consultation form, which will be answered by a specialized therapist tailored to your needs or concerns.

You can come as you are, but if there is a specific skin problem, it may be good to come without makeup. This is of course not a requirement, but it makes it easier as we often take pictures of the problem to document and compare with your results after the treatment course. If you have a consultation at the clinic, make sure to arrive 5–10 minutes before your booked appointment. If you have an online consultation, make sure to be at the computer 5 minutes before your appointment starts to ensure that everything is working technically. Also, make sure to be in a calm and quiet environment so that we can hear each other and go through your skin effectively.

You can easily book an appointment for a treatment via our online booking system on our website. There you can choose the desired treatment, time and specialist that suits you best. If you prefer to book by phone, you are welcome to call us and we will help you find a suitable time.

Cancellations must be made no later than 24 hours before your booked appointment. In the event of late cancellations or no-shows, a “no-show” fee will be charged. Please note that we do not accept cancellations via voicemail or email; cancellations are easiest and only done via the cancellation code that you received in your booking confirmation. Link to cancellation: www.bokadirekt.se/cancel. Unfortunately, we cannot accommodate you if you are sick or showing symptoms of illness, and cancellations due to illness within 24 hours before your appointment will still be charged according to our policy.

Yes, you can reschedule your appointment yourself via Bokadirekt or by contacting us, as long as there are more than 24 hours left until your booked appointment. Please note that rebookings within 24 hours of your treatment are not possible, and in case of a missed appointment a “no-show” fee will be charged according to our cancellation policy.

Unfortunately, we do not offer drop-in services as our appointments are usually fully booked. We recommend that you book your appointment in advance to ensure that you get a time that suits you. However, you are always welcome to contact us to see if there are any available appointments at short notice.

We recommend that you book your treatment at least a week in advance to ensure you get a time that suits you. If you are undergoing a course of treatment, it is best to book all your appointments in advance with your specialist. This will help to set the correct intervals between treatments to achieve the best possible results.

With us you can pay by card (including American Express), Klarna, Qliro and Swish. We also accept Bokadirekt gift cards and our own gift cards. You can always choose to pay for your treatment in part via Klarna if you wish.

Yes, we always offer preferential prices on our spa treatments. The discount starts from 10% and can reach 25%, depending on the treatment method and number of treatments in the spa. We currently do not have a membership, but we know that many people are asking for this and are working on finding a solution.

Absolutely, you can split the payment via Klarna or Qliro invoice. This gives you the flexibility to pay at the pace that suits you best.

We always offera 20% student discounton all facial treatments for students and young people under 18 years of age.

No, none of our clinics accept cash. We are a cashless business and only accept electronic payment methods for your safety and convenience.

The consultation is always free, regardless of whether you choose to proceed with your recommended treatment plan or not. We want you to feel confident and well-informed before making your decision.

All our specialists have Swedish education and are certified and diplomaed in their respective categories. Each person is focused and specialized in their field. For example, all our skin therapists have education from SHR-certified schools (Swedish Association of Skin Therapists). We have a wide range of specialists, from nail therapists to surgeons, which means we have all levels of expertise within their niches.

Yes, all of our specialists are certified and meet all the requirements required to perform treatments. In addition, they are continuously trained to be experts in their fields. Our suppliers and partners offer ongoing training to ensure that our specialists are always up to date with the latest techniques and methods. This means that you will always receive treatment from someone who is an expert in the specific area you need help with.

We have been operating since 1994 and today have three clinics in Stockholm: Östermalm, Södermalm and Sundbyberg. With over 30 colleagues who are all passionate about their work, we are deeply committed to our clients' treatment journey. For us, this is more than a job, it is a passion.

Yes, we continuously participate in training to stay up to date with the latest that the market has to offer. We do not introduce new treatments until we know that the products and methods deliver the results we expect. We also avoid offering treatments that we consider to be “lull lull” and instead focus on effective and proven methods.

Absolutely, over the past 30 years we have treated a wide range of skin problems. Together with our sister company AcneSpecialisten.se we have specialists who focus on acne, rosacea and related skin problems. At Sveriges Skönhetscenter we focus more on problems caused by age and environmental factors, such as pigment spots, liver spots, wrinkles, unwanted hair growth and scars, among others.

Hygiene is a cornerstone of our entire organization. We have strict procedures and protocols for all aspects of hygiene. We always use disposable materials in our treatments and strictly follow all hygiene standards to ensure your safety and well-being.

Yes, absolutely. We only use machines and products from industry-leading suppliers with proven results. All our machines and products are CE marked and approved, which guarantees that they meet EU safety, health and environmental requirements. This means that they are safe to use and meet high quality standards.

All treatments may carry some risks or side effects, although they are few and rare. During our 30 years in the industry, we have learned how to avoid complications and have thereby minimized the risk of incidents. We follow strict safety protocols and tailor each treatment to your individual needs to ensure the best possible results.

We do not perform mechanical treatments or injection treatments on pregnant women. However, we offer treatments that are safe during pregnancy, such as manicures, eyebrow treatments, classic facials and massages. These treatments are relaxing and tailored to suit your needs during pregnancy.

Yes, all our customers are insured with patient injury insurance in case of an accident. We can't say that something will never happen, but so far we have not had any incidents in our 30 years in the industry. Your safety is our top priority.

Before each treatment, we conduct a thorough consultation to ensure that the treatment is right, appropriate and safe for you. We continuously update our safety procedures and train our specialists to stay at the forefront of safety and quality.